In this review, we will extensively go through the casino and review all the important sections that play a key role in the customers’ interaction with an online casino. From how to create an account at Jackpotjoy, promotions & bonuses, games selection, banking options, customer support, mobile support to the pros & cons, check the verdict before you get started!
New members only, must opt-in. Min £10 deposit & wager. 30-day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply.
How to Create an Account at Jackpotjoy
You must be over 18-years-old to create an account with the casino and below is the guideline you need to follow;
- On your desktop, click on the link jackpotjoy.com
- You will be successfully led to the casino’s landing page. While on it, click on the top-right option ‘Join Now’
- You will be required to provide accurate information on the following fields
- Email Address
- Title, First Name & Surname
- The Currency you prefer (GBP or EUR)
- Date of Birth and Gender
- Username & a strong Password
- Address and your Phone Number
- Answer a Security Question
- Tick on the box ascertaining you meet the age requirements and you accept & agree the T&Cs laid out
- Choose your preferred mode of receiving the casino’s offers, news, and prizes. You can opt for either Email, SMS or Phone.
Promotions & Bonuses at Jackpotjoy
Promotions and bonuses in an online casino have always been well dealt with. With Jackpotjoy, the promotions and bonuses section has not come out impressively. Only a welcome bonus has been provided to the new players and some for existing players are there. Additionally, the welcome bonus is not so generous nor enticing but will in a way provide you something to try out on. The welcome offer is as follows;
Play £10, Get £50 of Free Bingo or 30 Free Spins
After a new player successfully creates an account, he/she will be required to opt into the promotion by choosing the offer he/she prefers. One can choose to either pick £50 of free bingo or 30 free spins on the jackpot slot Double Bubble. The offers will then be triggered by the depositing and wagering of at least £10 on the account. With every £1 of free bingo translating to a ticket, the player who opts for the bingo offer will have 50 free bingo tickets to play on eligible bingo games.
The offers will be valid for 30 days after triggering them with a qualifying wager. After 30 days’ elapse, all the remaining bingo tickets or free spins will expire.
Games Selection at Jackpotjoy
Jackpotjoy serves the UK and Irish players with a vibrant gambling environment that has steadily grown to be a popular name in the gaming world. All this is thanks to some of the impressive marketing campaigns that have been put down and the various platforms hosted on the casino. The website is primarily associated with Bingo games and as recently as last year, Jackpotjoy won the Best Bingo Site award in the WhichBingo Awards. Other casino games are also around and the incorporation of several providers including Gamesys, NetEnt, WMS, IGT, and others has brought a whole interesting gaming experience to the players.
Arguably the most important section in the casino, Jackpotjoy has not offered a huge amount of games to the players but that has not stopped them from accessing the few top titles provided in the many categories provided. Headlined by Gamesys, the casino has also partnered with other providers such as NetEnt, IGT, WMS, Kalamba Games, and more to provide various aspects of the casino.
Apart from the titles provided, the providers go a long way in ensuring that you access the games in top-notch graphics, in different themes, styles, and sounds. Additionally, some come up with security features that are crucial, free plays to some games for marketing, fast payouts, and also affiliate marketing thanks to the back-end management tools available. On a positive note, the games provided at Jackpotjoy casino are flash-based which means that they do not require any download to be made for a player to play. Through the utilization of HTML 5 technology, the players can access the games using browsers and what’s more, they can also be accessed through mobile phones.
Having to download a game may come with its shortcomings which may range from the potential loss of quality which would translate to an average gaming experience. But with Jackpotjoy, more than 350 titles will be readily available in a flash-based format.
On the first impression, you are welcomed to a very friendly website with options very easy to find. The website, however, is not catchy and much can be done to that respect. But that notwithstanding, you can make your selection from the top with options such as; Online Bingo, Slots, Casino, and Poker provided. The following are the categories hosted;
This is the main category provided on the casino. It is on this category that Jackpotjoy has been awarded awards including the Best Bingo Site in 2019’s WhichBingo Award. With the tickets going for as low as £1, you can access the various 75 and 90-ball Bingo games provided. While enjoying the games, you can also engage with the chat hosts and can also play free-to-play games that provide an avenue for winning real money prizes. Some of the titles to expect include;
- Speed Bingo
- Tiki Bingo
- Sapphire Bingo
- Session Bingo
- Round the Clock Bingo
- Superlinks Bingo
You will find more than 200 different online slots provided in this section in different themes, styles, and sounds. The providers have ensured that the titles offered boast among the best RTP rates, variance, bonus rounds and features such as wild symbols, scatters, free spins, and more. The bet sizes have also been favourable to most of the players. Additionally, some free games have also been provided that can win you some real money prizes and free spins. Three free games are available and they are; Doubly Bubbly, Daily Paper, and Tiki’s Catch of the Day. Get to enjoy other real-money classic slots, video slots, and jackpot slots including;
- Da Vinci Diamonds
- Double Bubble
- 7s to Burn
- Dragon’s Luck
- Book of Oz
This section has seen the incorporation of Table Games, and Scratchcards all provided to the players. Other features you can expect include; high-payout side bets, multi-game play allowing up to 4 tables on one browser, perfect pairs, and 21+3. Immersive Roulette has also been offered in HD graphics and has allowed slow-motion replays. The following titles can be expected;
Various Blackjack and Roulette variants have been provided among other titles such as;
- Pai Gow Poker
- Caribbean Stud Poker
- Blackjack (Multi-Hand, Vegas Strip, Single Deck, and Atlantic City)
- Roulette (European, Phoenix, Streets of Gold, Splendide, High Stakes)
- Blox Blitz
- Diamond Ultracash
- Midnight Feast
- Pillars of Fortune
- Deal or No Deal Instant
You can play various online No-Limit Texas Hold’em tournaments provided on the platform with a minimum buy-in of £1. You can also get to play Wild Seat Poker with payouts of up to £100,000.
Banking Options at Jackpotjoy
You can transact in either GBP or EUR and no charges will be placed on any deposit or withdrawal you do. The following are some of the modes offered;
- Bank Transfer
Customer Support at Jackpotjoy
The services are available 24/7 and the following are some of the methods provided to reach for assistance;
- FAQ page
- Live Chat
- Phone Support
- Submitting a form
Mobile Support at Jackpotjoy
Other services you can access on the platform will be;
- Creation of an account
- Access the offers
- View and wager on the games provided
- Deposit and withdraw
- Live chat
Both Android and iOS users can access the mobile platform
Pros and Cons
- Easy to use platform
- Mobile support available
- 24/7 customer support
- Award-winning website
- Supports different currencies
- Limited payment methods
- Limited games selection
- Only available to UK and Ireland residents
Jackpotjoy receives our thumbs up for getting many aspects right. Firstly, it is an award-winning casino and several gaming providers have been included to provide among the best gaming experience. Several Bingo titles have received a good reception. Other factors such as 24/7 customer support and an available mobile platform have also been commendable.
Improvements would be, however, encouraged in various areas such as the addition of payment methods, the number of games, particularly Video Poker games, and lastly, the casino should enlarge its scope of operation to accommodate more players from different regions.